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Exchanges

If you accidentally ordered the wrong thing or changed your mind after the cancellation window, we will gladly accept a return of the original items to ensure you get what you wanted. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Due to the nature of our products, returns will only be accepted if the products are unopened with any shrink wrap, bottle liners etc still intact.

To start a return, you can contact us at orders@bygoneapothecary.com with the subject "RETURN; ORDER ######". If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@bygoneapothecary.com

General Catalog:

• Anonymous: no additional scents of any kind. Anything you smell is just the natural smell of the base product.
• Anne Boleyn (*): bold fruity and floral, with strawberry jam, freshly-sliced apples, peony, and roses, anchored by vanilla (dupe of Rose Jam)
• Boudicca: Clean and oceanic, smells like a fresh North Atlantic sea breeze - with bergamot, violet, orchid, sea moss, jasmine, ozone, sandalwood, musk, and moss.
• Cleopatra: a heady blend of orange blossom, musk, amber, and exotic spices
• Eleanor Roosevelt: soft and powdery rice flower blended with creamy herbal shea
• Florence Nightingale: a clean and uplifting lavender with hints of citrus and medicinal herbs
• Jane Austen: a delicate china cup of mint tea garnished with lemon
• Marie Antoinette (*): a refreshing glass of zesty and sweet lemonade, with rose petal and raspberry ice cubes and a splash of champagne surrounded by the gardens of Versailles
• Susan B Anthony: pure and simple lilacs in full bloom
• Zelda Fitzgerald (*): rich cognac, sugared vanilla, and bruised rose petals scattered on rumpled sheets

Polish & Beauty Expo Exclusives:

• Kitihawa (Limited Edition PBE 2022): blackberries, magnolia, apple, melon, and sugar crystals
• Jane Addams (Limited Edition PBE 2022): A tranquil blend of green tea, pink grapefruit and lemon tea with oakmoss and musk
• Bessie Coleman (Limited Edition PBE 2023): Classic French parfumerie notes of violet, heliotrope, gardenia, honey and amber blend with sun-warmed woods and creamy coconut

Enigma collection (limited edition, fall 2021)

• Agatha Christie: Clean and uplifting with notes of bergamot, lime, earl grey tea leaves, cucumber, beeswax, amber, and musk.
• Amelia Earhart: a fresh, sweet blend of the last fruits of summer and tropical flowers - peach, red apple, orange, pink hibiscus, sweet tea, jasmine, musk, and sugar.
• Tituba(*): Layered autumnal scents with black pepper, bergamot, cardamom, magnolia, white rose, and finished with vanilla, amber, and tonka. A little witchy, a lot complex - you won’t be able to forget her.
  
  

Past PPU exclusive fragrances (limited edition)

• Medusa (October 2021): a mix of ginger, black pepper, ylang ylang, gardenia, jasmine, orchid, and clove. It finishes with amber, patchouli, sandalwood, vanilla, and musk.
  
• Virtual Chores (November 2021): Sparkling apple champagne with a touch of wild berries and honeyed pear
• Tom & Jerry (December 2021): buttery sweet vanilla with a hefty sprinkle of cinnamon on top, and a cheeky splash of rum
  
• Liquid Gold (January 2021): Pure golden honey with spun sugar and the scent of wildflowers carried on the breeze
  
  
  

Fragrances marked with a (*) contain vanillin, a naturally occurring compound in certain fragrance oils that can cause a tan/brown discoloration over time.